Trimlight Warranty: What Is Actually Covered?
"Lifetime warranty" sounds impressive โ but what does it actually mean? We get this question a lot, and we believe in being completely transparent about what's covered. Here's the honest breakdown.
The Lifetime Product Warranty
Trimlight's lifetime product warranty covers all core components of your Trimlight system for the life of those components โ up to 50,000 hours of use. This includes:
- LED bulbs
- Channel system
- Controller
- Power supply
- Wiring and connectors
The 5-Year Labor Warranty
In addition to the product warranty, Trimlight East Idaho provides a 5-year labor warranty on all installations. This means that for the first 5 years, if a component fails, we'll come replace it at no charge โ parts and labor.
After the 5-year labor warranty period, a labor fee may apply for service calls, but the parts themselves remain covered for life.
How Long Will It Actually Last?
How to Make a Warranty Claim
It's simple. If a light goes out or a component fails:
- 1Call us at (208) 427-2029 or email [email protected]
- 2Describe the issue โ we may be able to diagnose it remotely
- 3We'll schedule a service visit at your convenience
- 4We replace the faulty component โ no ladder required for you
Questions About Warranty Coverage?
We're happy to answer any questions before you buy.
